Repairs & Warranty > How It Works
Start Your Tool Repair Online – Fast, Easy, and Covered
Whether your tool needs a quick fix or full diagnosis, Tool Beast makes it simple. This online tool repair ticket is your first step toward getting your power tools, batteries, garden equipment, or heavy-duty gear back in working order.
- FREE assessments for most tool types
- Authorized warranty repair center for brands like Milwaukee, RIDGID, RYOBI & more
- Real parts, real techs, real fast turnarounds
- No payment required up front
How It Works:
- Choose your logistics option below – Drop Off, Mail In, or Large Tool Pickup
- Complete your intake form after purchase (you will receive a link via email)
- Our team will assess your tool and follow up with warranty confirmation or a quote
You will get email updates throughout the process and can approve or decline non-warranty repairs easily.
Schedule a Pickup (Large Tools Only)
Have a ride-on mower, snow blower, or other large tool you can not transport? We offer complimentary pickups within 50 km of our Kingston location.
What You’ll Need:
- Brand, model, serial number
- Purchase date (or tool tag photo)
- Your pickup address and contact details
Our team will contact you with your pickup day, and once received, your tool will be assessed and either confirmed under warranty or quoted for repair.
Mail-In Repairs
Once warranty eligibility is confirmed, we will email you a prepaid shipping label so you can send your tool securely to our Kingston facility.
Drop-Off Locations
Drop off your tool at Tool Beast or one of our authorized drop-off locations.