Privacy policy

Last updated: July 8, 2025

Privacy Policy

Tool Beast operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Tool Beast is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Legal Compliance
Tool Beast is committed to safeguarding your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Ontario Freedom of Information and Protection of Privacy Act (FIPPA), and other applicable privacy laws in Canada.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact Details: Including your name, address, billing address, shipping address, phone number, and email address.
Financial Information: Including credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
Account Information: Including your username, password, security questions, preferences, and settings.
Transaction Information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, cancel, and your past transactions.
Communications with Us: Including the information you include in communications with us, for example, when sending a customer support inquiry.
Device Information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage Information: Including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from You: Including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically Through the Services: Including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From Our Service Providers: Including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From Our Partners or Other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences, and create a customized shopping experience.
Marketing and Advertising: We may use your personal information to send marketing communications and show targeted advertisements, subject to your consent.
Security and Fraud Prevention: We use your personal information to authenticate your account, prevent fraudulent activity, and ensure secure transactions.
Communicating with You: To respond to customer service inquiries and maintain our business relationship with you.
Legal Compliance: We use your personal information to comply with applicable laws, respond to legal processes, and enforce our terms of service.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy:

With Shopify, Vendors, and Other Third Parties: Who perform services on our behalf (e.g., payment processing, IT management, cloud storage).
With Business and Marketing Partners: For marketing and promotional purposes.
When You Direct or Consent: For example, to ship products or through your use of social media integrations.
In Connection with a Business Transaction: Such as a merger or acquisition, to comply with legal obligations, or to enforce terms of service.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information and any rights you may have, you can visit their Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended for children under the age of 18 or the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us so we can delete it.

Security and Retention of Your Information

We take reasonable precautions to protect your personal information through administrative, technical, and physical security measures. However, no method of transmission or storage is 100% secure. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, in accordance with PIPEDA.

Data Breach Notification

In the event of a data breach that poses a risk of significant harm to individuals, we will notify you in compliance with PIPEDA and other applicable privacy laws.

Your Rights and Choices

Under PIPEDA, you have the right to:

Access Your Personal Information: You may request a copy of the personal information we hold about you.
Delete Your Personal Information: In certain circumstances, you may request that we delete your personal information.
Correct Your Personal Information: You may request that we correct any inaccurate personal information.
Portability of Your Personal Information: You may request that we transfer your personal information to a third party.
Managing Communication Preferences: You can opt-out of marketing communications by using the unsubscribe option.

To exercise these rights, contact us at info@toolbeast.ca.

Cross-Border Data Transfer

Your personal information may be transferred, stored, and processed in countries outside of Canada, including the United States. By using the Services, you consent to these transfers, subject to appropriate safeguards under PIPEDA.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last updated" date and, where required, providing additional notice.

Contact Information and Complaints

If you have any concerns about how we handle your personal information or wish to exercise your rights, please contact us at:

Email: info@toolbeast.ca
Mail: 745 Development Drive, Unit 9, Kingston, ON, K7M 4W6, Canada.

If you are dissatisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or the relevant provincial authority.