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RIDGID Tool Repairs – Authorized Warranty Centre in Kingston

RIDGID Power Tool Not Working? We Have Got You Covered.

Need help with your RIDGID drill, impact, or charger? Tool Beast is Kingston’s trusted RIDGID Authorized Service Provider, offering expert repairs and warranty claim support, even if your tool was not registered.

We handle everything from battery diagnostics to warranty paperwork, using genuine RIDGID parts for every fix.

We Repair RIDGID Tools – Warranty or Not

Tool Beast is factory-authorized to service most RIDGID power tools and accessories, including:

  • Lifetime Service Agreement (LSA) support
  • 3-Year Limited Warranty repairs
  • RIDGID 18V & 12V battery and charger diagnostics
  • Repairs for tools sold at Home Depot
  • OEM parts, expert service

We will check if your tool qualifies, handle your claim with RIDGID, and get you back on the job - fast.

Battery or Charger Issue? We Diagnose and Repair RIDGID Power Systems

Common battery problems include failure to charge, overheating, and runtime loss. We service:

  • LSA-eligible batteries (if registered within 90 days)
  • Tools under 3-Year warranty - even without a receipt
  • Charger error codes and miscommunication

RIDGID now requires serial numbers and product IDs for battery claims - we will track it all for you.

Didn’t Register Your RIDGID Tool? Don’t Worry.

Many customers miss RIDGID’s 90-day registration window. We can still help. Your tool may qualify under the 3-Year Limited Warranty.

No proof of purchase? We can check eligibility by decoding your serial number:

  • Factory location
  • Production date (year/week/day)
  • Shift and product ID

Out of warranty? No problem - we will provide a quote before any repairs begin.

What We Fix

We service a wide range of RIDGID power tools and accessories, including:

  • 18V drills, impact drivers, and reciprocating saws
  • RIDGID batteries and smart chargers
  • Corded and cordless tools
  • Wet/dry shop vacs and jobsite gear
  • Select benchtop and table tools

Outdoor Power Tool Repairs – Important Note

RIDGID Canada does not currently offer a full line of outdoor equipment. If you're looking for help with tools like mowers or blowers, you may be thinking of RYOBI, also part of the TTI family. [Visit our RYOBI Repair Page here.]

Easy Repair Options: Drop Off, Ship In, or Pickup

Bring your tool to our Kingston shop—no appointment needed
Ship it to us—we’ll confirm repair details before starting
Request a pickup in select areas—just ask!

Serving Eastern Ontario and Beyond

We support RIDGID users in:

  • Kingston
  • Belleville
  • Gananoque
  • Brockville
  • Napanee
  • Ottawa and beyond (via shipping)

Contact Tool Beast Kingston

745 Development Drive, Unit 9, Kingston, ON
Monday–Friday: 9am–5pm
Call/Text: 613-547-8777
Email: info@toolbeast.ca

RIDGID Repairs. Lifetime Support. Local Service.